# Installation & Setup Guide

XPOS is a **cloud-based software**. Follow the steps below to set up and start using the application.

## 1. Subscription & Account Setup

1. Purchase an XPOS subscription from [Defy Technologies](https://accounts.defy.com.fj).  
2. After payment, a server will be provisioned automatically, and you will receive an **access hostname**.  
3. Your **Product Key** will be emailed to you.

**Payment Methods:**  
- **Offline:** Bank transfer. Our finance team will review and send account details.  
- **Online:** Vodafone M-Paisa. Fully automated process.

> **Note:** Steps 2 and 3 are completed only after payment confirmation.

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## 2. Accessing XPOS via Web

1. Open your **access hostname URL** in **Google Chrome** (recommended).  
2. Log in using credentials provided by your system administrator.

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## 3. POS Terminal Setup

1. Download the latest Windows client from **[Defy Downloads](#)**.  
2. Disable **Windows SmartScreen**.  
3. Double-click the setup file and follow the on-screen instructions.  

4. Open the software via the desktop icon.  
5. Enter the following:  
   - **Product Key** (emailed to you)  
   - **Client Name**  
   - **Server Hostname**  
6. Click **Activate**. Your software is now ready to use.

> If you encounter any issues, contact support:  
> - Phone: 9991688 / 7771688  
> - Email: support@defy.com.fj  

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## 4. Login Credentials

- Your **admin** will provide your username and password for logging into the system.

## 5. Subscription Details
- Go to **Settings → Subscription** to view your subscription info, including **Manufacturer**, **Serial Number**, and **Software Version**.

[![](https://learn.defy.com.fj/uploads/images/gallery/2026-03/scaled-1680-/mhE0cmYo2ojN0jA7-image-1772421403635.png)](https://learn.defy.com.fj/uploads/images/gallery/2026-03/mhE0cmYo2ojN0jA7-image-1772421403635.png)