# Sales Order

<span style="font-size:14pt;">Sales Order Overview</span>
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A **Sales Order** is a formal document issued by the seller to the buyer in response to a **Purchase Order**. It confirms the details of the transaction before goods are delivered.

A sales order typically includes:

- Buyer billing information
- Delivery details
- Product list and quantities
- Pricing, taxes, and discounts
- Payment terms and payment information
- Shipping charges (if applicable)
- Additional notes or instructions

Once the buyer approves the sales order, the seller proceeds with shipping the goods.

### Sales Order Statuses

A sales order can have the following statuses:

- **Ordered** – Order has been created
- **Partial** – Order has been partially fulfilled
- **Completed** – Order has been fully processed Step-by-Step: Enabling Sales Orders

1. Go to **Settings**.
2. Select **Business Settings**.
3. Open the **Sales** tab.

![](https://billing.admin.defy.com.fj/media/eljin-kumar/XPOS/Sales%20order/enable%20sales%20order%20.png)

 4. Enable **Sales Order**.

 5. Click **Update Setting.**

**![](https://billing.admin.defy.com.fj/media/eljin-kumar/XPOS/Sales%20order/enable%20sales%20order%202.png)**

<span style="font-size:14pt;">Step-by-Step: Creating a Sales Order</span>
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1. Go to **Invoice** and click on **List POS.**
2. Click on **Sales Orders**.
3. Select **Add Sales Order**.

![](https://billing.admin.defy.com.fj/media/eljin-kumar/XPOS/Sales%20order/creating%20a%20sales%20order%20.png)

1. Enter all required details such as:
    
    
    - Customer information
    - Products and quantities
    - Pricing, tax, and discounts
    - Shipping Details
2. Click **Save**.

**Note:** Inventory is **not deducted** when a sales order is created.

<span style="font-size:14pt;">Step-by-Step: Printing and Sharing a Sales Order</span>
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1. Open the created sales order.
[![Sales Order 4](https://learn.defy.com.fj/uploads/images/gallery/2026-02/scaled-1680-/7IiSFgddfYqs43Zk-screenshot-2026-02-10-120042.png)](https://learn.defy.com.fj/uploads/images/gallery/2026-02/7IiSFgddfYqs43Zk-screenshot-2026-02-10-120042.png)
2. Click **Print**.
   [![Sales Order 5](https://learn.defy.com.fj/uploads/images/gallery/2026-02/scaled-1680-/wSvqJ615d3TmAUVG-screenshot-2026-02-10-120218.png)](https://learn.defy.com.fj/uploads/images/gallery/2026-02/wSvqJ615d3TmAUVG-screenshot-2026-02-10-120218.png)
3. Share the printed or digital copy with the buyer for approval.

<span style="font-size:14pt;">Step-by-Step: Converting a Sales Order to a Sale</span>
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Once the buyer approves the sales order, it can be converted into a sale.

1. Go to **Invoice→ Add Sale**.
2. Select the **Business Location**.
[![Sales Order 1](https://learn.defy.com.fj/uploads/images/gallery/2026-02/scaled-1680-/cYUI8xOgWibQ11VT-screenshot-2026-02-10-114515.png)](https://learn.defy.com.fj/uploads/images/gallery/2026-02/cYUI8xOgWibQ11VT-screenshot-2026-02-10-114515.png)
3. Choose the **Customer**.
[![Sales Order 2](https://learn.defy.com.fj/uploads/images/gallery/2026-02/scaled-1680-/YQeFa6DpXtZ0Ul4t-screenshot-2026-02-10-114635.png)](https://learn.defy.com.fj/uploads/images/gallery/2026-02/YQeFa6DpXtZ0Ul4t-screenshot-2026-02-10-114635.png)
4. Open the **Sales Order** dropdown.
5. Select the approved sales order.
[![Sales Order 3](https://learn.defy.com.fj/uploads/images/gallery/2026-02/scaled-1680-/vcizgFnvJJrOJPmV-screenshot-2026-02-10-114847.png)](https://learn.defy.com.fj/uploads/images/gallery/2026-02/vcizgFnvJJrOJPmV-screenshot-2026-02-10-114847.png)
6. The system will automatically load:
    
    
    - Products
    - Prices
    - Taxes
    - Discounts
7. Adjust product quantities if needed.
8. Complete and save the sale.