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XPOS is a cloud-based software. Follow the steps below to set up and start using the application. 1. Subscription & Account Setup Purchase an XPOS subscription from Defy Technologies. After payment, a server will be provisioned automatically, and you will rec...

We are available Monday to Friday: 8:00 AM – 5:00 PM and Saturday: 8:00 AM – 1:00 PM. Main Contact: Phone: 9991688, 7771688 Address: 58 Link Road, Lautoka P O Box 2521, Lautoka Support Email: support@defy.com.fj Finance Email: billing@defy.com.fj Exclusive Di...

Registration Steps Navigate to Click “New to XPOS? Create an Account” located beneath the login button. The Create Admin Account page will appear, displaying the registration form. Enter the required information, including Full Name, Email Address, Phone Numb...

Login Procedure Visit the XPOS application at (Provide url) Provide your registered email address and password in the login fields. If a security verification is displayed, complete it as required. Select Log In to proceed. After successful verification, you ...

Step-by-Step to Adding Products 1. Go to Add Product Navigate to: Products → Add Products. 2. Fill in Product Details Product Name: Enter the name. Brand: Select the brand (if applicable). Units: Choose unit (pcs, kg, liters, etc.). Category: Selec...

Importing Products – Step-by-Step Guide Step 1: Open Import Page Go to Products in the menu. Click on Import Products. Step 2: Download the Template Download the import template file. This template contains all required column names and instructions. Imp...

Adding Units Step 1: Access Units Go to Products → Units. Step 2: Add a Basic Unit Enter the Unit Name (e.g., Meter). Enter a Short Name (e.g., Mtr.). Choose whether to Allow Decimals. Enabling decimals allows buying and selling in fractional quantit...

Creating Product Variations Step 1: Access Variations Go to Products → Variations. Variations are used for products that come in different options, such as colors, sizes, or other attributes. Step 2: Add a Single Variation Enter the name of the variation (...

Adding Category & Sub-Category Step 1: Go to Categories Navigate to Products → Categories → Add. Step 2: Add Category Details Enter the Category Name. Enter the Category Code (e.g., HSN code) Enter your Description. Step 3: Add as Sub-Category (Optional...

Correcting Product Stock Mismatch / Incorrect Stock. Common Errors: Mismatch between sold and purchased quantities. Stock shown in Stock Report differs from the Sales Screen. This can happen due to manual database changes or rare system errors. Solutio...

Adding a Purchase Step 1: Go to Add Purchase Navigate to Purchases → Add Purchases. Step 2: Select Supplier Type the Supplier Name or Business Name. If the supplier does not exist, add them first via: Contacts → Suppliers → Add or click on the add but...

Viewing Processed Purchase Returns To view all processed purchase returns, follow the steps below: Navigate to the Dashboard. Click Purchasing from the sidebar to expand the purchase-related options. Select Purchase Returns. The system displays a list of al...

Purchase Order Step 1: Understand Purchase Order A purchase order is a document issued by the buyer to the supplier to request goods. It includes: Buyer and invoicing details Delivery information Product details and quantities Pricing, taxes, and discount...

Purchase Requisition Step 1: Understand Purchase Requisition A Purchase Requisition (PR) is a document created by an employee to request the purchase of products when stock levels are low. While creating a purchase requisition, only products with quantities b...

Step 1: Understand Purchase Invoice A purchase invoice is automatically created for every purchase entry in the system. Step 2: Print a Purchase Invoice Go to Purchases → Add Purchases. 2.Locate the required purchase entry. Click Save. Select Print ...

Step 1: Open the POS Screen Click on POS Step 2: Select a customer By default, Walk-In Customer is selected. To select an existing customer: Search by Name, Email, or Phone Number Step 3: Search and Add Products Enter the product name in the searc...

How to Process a Sales Return Sales returns can be handled in two different ways, depending on your requirement. Method 1: Modify the Original Sale (Recommended) This method is quick and best suited for simple returns. Steps: Open Invoice → List Sell Return....

Assigning a Delivery Person to a Shipment While entering shipment details during a sale, you can select or assign a delivery person. This helps track who is responsible for delivering the order. Printing a Delivery Note (Delivery Receipt) Follow the steps be...