Purchase Sell Mismatch

Correcting Product Stock Mismatch / Incorrect Stock.

Common Errors:

1. Mismatch between sold and purchased quantities.

2. Stock shown in Stock Report differs from the Sales Screen.

   • This can happen due to manual database changes or rare system errors.

Solution 1 (Recommended)

Note: You must have Admin role to perform this.

Steps:

1. Open the URL:
   www.your-pos-website.com/reports/product-stock-details

2. Select the Business Location and click Search.

   • A list of products with stock mismatches will be displayed.

3. Click the Fix button for each product to correct the stock.

Solution 2 (If Solution 1 Doesn’t Work)

Steps:

1. Go to List Products.

2. Click the Actions button of the product with mismatch.

3. Select Product Stock History.

4. In Product Stock History:

   • Select the Location where the mismatch occurred.
   • If it is a variable product, select the specific variation.

5. The system will automatically fix the mismatch for that product at the selected location.